CliniqueParadoxe
Online psychosocial services
A place to breathe, to understand, and to move forward at your own pace.
Balance
in complexity.
- A human approachno judgment, at your own pace
- Fully onlineanywhere in Quebec
- Adults, children and families
- Insurance receiptsemailed after each session
How we can help
A single session
One or two meetings to take stock of a specific situation and leave with concrete directions.
Learn more →Ongoing counselling
A continuing process, over weeks or months, to work in depth on a specific issue.
Learn more →Couple and family sessions
A neutral space to talk again, untangle what is stuck, and decide together what comes next.
Learn more →For adults, children and teenagers, couples and families — by video, anywhere in Quebec.
One simple first step
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You write to us
A few lines are enough. You don't need to explain everything, or to know how to name what is wrong.
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We answer within two business days
We take the time to understand what you need and to suggest the professional and the format that suit you.
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A first meeting
50 minutes by video, from home. We get to know each other, you tell us what brings you, and we decide together what comes next. No commitment.
Common questions
Do I have to describe my situation when I first get in touch?
No. You are free to share as much or as little as you want. A few lines are enough to start the conversation, and the rest can be said in session, at your own pace.
Is this confidential?
Yes. Everything you tell us is protected by professional secrecy and by the Code of ethics of the Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec. The only exceptions are those set out in law — in particular where there is a serious and imminent danger to you or to someone else, or a youth protection situation. We explain them at the first meeting.
What does a social worker do?
A social worker looks at you and at what surrounds you: your family, your work, your community, your resources. She supports you through what you are living while helping you act concretely on your situation and find your way through the services that exist around you. In Quebec, "social worker" is a reserved title governed by a professional order.
Is this covered by insurance?
Many group insurance plans reimburse services provided by a social worker who is a member of the OTSTCFQ. After each session we email you an official receipt showing our title and licence number — that is what your insurer needs. Check your coverage before the first meeting; it is the best way to avoid surprises.
How often will the sessions take place?
The frequency is flexible — it depends on your needs and your availability.
I'm not sure my problem is "serious enough".
You don't have to be in crisis to reach out. Many people come to us because something has been heavy for a while, without being able to name it. That is reason enough.
Ready to talk about it?
Write us a few lines. We answer quickly, with no pressure and no commitment.
Book an appointment