Terms of use
What this site is, what it is not, and the framework our services are offered in.
Last updated: 1 October 2026
1. Purpose of the site
The site cliniqueparadoxe.com presents the psychosocial services offered by two social workers who are members of the Ordre des travailleurs sociaux et des thérapeutes conjugaux et familiaux du Québec, and allows you to reach them. By using it, you accept these terms.
2. This site is not an emergency service
We do not monitor our messages continuously. The contact form and the email address must never be used to report an urgent situation.
If you are in distress, or if your safety or someone else's is at stake: 811, option 2 (Info-Social), 988 (Suicide Crisis Helpline), 1 866 APPELLE (1 866 277-3553), or 911 if someone is in immediate danger.
3. Using the site creates no professional relationship
Reading these pages, filling in the form or exchanging a few emails with us does not make you our client. A professional relationship is established only when a first session takes place and consent to services has been obtained.
4. Nature of the information published
The content of this site is general in nature. It is not professional advice, an assessment, or a recommendation tailored to your situation, and it does not replace a meeting with a professional. We work to keep it accurate and current, without being able to guarantee this at all times.
5. Nature of the services offered
The services offered are psychosocial intervention and couple and family intervention, within the scope of practice of social workers. They do not constitute psychotherapy within the meaning of the Professional Code, an activity reserved to holders of a psychotherapist's permit.
In Quebec, "social worker" and the abbreviation "T.S." are reserved titles. You can verify our registration on the Order's roll at any time, using its practice rights verification tool.
6. Independent practice and individual responsibility
Clinique Paradoxe is not a legal person. It is the name under which two independent social workers, separately registered with the Quebec enterprise registrar, offer their services and share certain administrative and technological resources.
Each remains individually responsible for the professional services she provides, for her relationship with her clients, for her records, for her billing, and for meeting her professional and ethical obligations. Neither is responsible for the acts of the other.
7. Appointments, fees and cancellation
The fees shown on the Fees page are current as at the date indicated and may change. The applicable fee is the one confirmed to you when the appointment is booked.
The cancellation policy — free of charge up to 24 hours before the session, 50% of the fee thereafter — is presented to you and accepted in writing before the first session.
8. Remote counselling
Our services are offered by video only, to people located in Quebec. Remote counselling has limits and does not suit every situation; we inform you of these and obtain your written informed consent before the first session, in accordance with the Order's telepractice standards.
If you are outside Quebec at the time of a session, write to us: the rules vary from one jurisdiction to another and we must check what is possible.
9. Intellectual property
The texts, images, name and logo of Clinique Paradoxe are protected. You may read, print and share the link to these pages for your personal use. Any reproduction, modification or commercial use without written permission is prohibited.
10. Links to third-party sites
This site links to external resources — the Order, helplines, public bodies. We offer them because we find them useful, but we control neither their content nor their privacy practices, and we are not responsible for them.
11. Limitation of liability
The site is provided as is. We do not guarantee that it will be available without interruption or free of errors, and we cannot be held liable for any damage arising from its use or from the inability to use it.
Nothing in this clause limits our professional liability for the services we actually provide to our clients, which is covered by the Order's professional liability insurance programme.
12. Governing law
These terms are governed by the laws applicable in Quebec. Any dispute falls within the exclusive jurisdiction of the courts of Quebec.
13. Changes
We may change these terms at any time. The update date at the top of the page indicates the version in force. Your continued use of the site constitutes acceptance of the current version.
14. Contact
For any question about these terms, write to us through the Contact page.